Self-service that boosts sales
From self-checkout to fully autonomous POS, our solutions speed up customer service, eliminate queues and automate routine checkout processes. An integrated system allows you to implement self-service while maintaining full control over sales.
Flexible self-service solutions from iXpos
The iXpos platform offers two key self-service modules tailored to the needs of different store formats. One in particular stands out as an innovative hybrid solution that enables small stores with limited staff to efficiently manage customer traffic. A cashier can switch a station to self-service mode while serving other customers or lining up merchandise, eliminating queues without additional FTEs.
iXpos-SCO (Self-service checkout module)
Comprehensive self-checkout solution, compatible with standard equipment: code readers, fiscal printers, scales and signaling systems. Supports the full range of checkout functionality: promotions, loyalty cards, coupons and various payment methods. The interface is available in five languages – both for customers in self-service mode and for multinational staff in cashier mode – making it significantly easier to hire employees from different countries without a language barrier.
iXpos-FAKTUROMAT (Self-service invoicing module)
Dedicated stand for independent invoicing based on fiscal receipts, fully integrated with the National e-Invoicing System (KSeF). The customer scans the receipts, enters the buyer and recipient’s data, selects the items to be invoiced, and then receives a printout or receives the document in PDF form to a designated email address. The solution eliminates queues at the customer service desk and relieves the burden on employees, automatically ensuring fiscal compliance.
Comprehensive self-service ecosystem for modern commerce
iXpos creates an integrated environment that supports all formats of retail self-service – from hybrid cash registers in traditional stores, to self-service kiosks and billing machines, to mobile applications supporting standalone stores. The system combines enhanced shopping experience with full operational control, ensuring consistency of data, billing and loyalty mechanisms across every sales channel.
Key features of the iXpos self-service system
Switch between cashier and self-service depending on store load and staff availability, without the need for additional positions.
Compatibility with popular code readers, fiscal printers, scales, payment terminals and security systems from various manufacturers.
Identical support for promotions, gift cards and loyalty programs in self-service mode as at traditional cash registers.
Supports 5 languages for both customers and international staff, with the ability to switch languages during transactions.
Self-service invoice generation with immediate registration in KSeF, available as a billing module or a function on the SCO cash register.
Video monitoring, product weight verification and algorithms for detecting abnormal behavior to prevent losses.
Key steps in implementing iXpos self-service solutions
Analysis of customer needs and requirements
Defining customer needs and requirements for self-service modules
Choosing the right modules
Such as iXpos-SCO and iXpos-FAKTUROMAT and the right equipment depending on the customer’s needs.
Installation and configuration
Implementing the modules in the production environment and their configuration as part of the overall solution deployment process.
System Testing and Pilot Deployment
Conducting workshops for store employees on how to use the self-service modules and cashier function of the SCO module.
System deployment and testing
Run modules in a production environment and conduct tests to ensure proper operation.
Support and updates
Providing technical assistance and regular module updates to maintain their efficiency and security.
Cooperation with INEOGroup allowed us to significantly improve the management of sales operations and business analytics. The iXpos solution provided us with full integration with ERP systems and central management of pricing and promotional policy in real time, which translated into increased operational efficiency and better control of sales processes.”
Anna Kowalska
Leroy Merlin
Frequently asked questions – everything you need to know about our solutions
Yes, the iXpos system supports self-service checkouts. This allows customers to scan products themselves and finalize transactions without the need for a cashier.
The sales process at the self-service checkout is very intuitive: the customer scans the products, selects a payment method, and then pays for the purchase. After payment, the system generates a receipt or invoice.
No, the appearance of the interface is determined at the deployment stage
Various payment methods are available in self-service mode, including card payments (using a payment terminal), BLIK, and mobile payments.
Yes, the self-service cash register can be equipped with a scale, which is especially useful when selling products by weight (e.g. fruits, vegetables, cheese). The scale will automatically transfer the data to the system, facilitating the transaction.
Supervision of the self-service station is managed from the iXpos system, which tracks activity at the checkouts. If any problems occur, such as issues with scanning items, a cashier can intervene to assist the customer.
The iXpos system implements a variety of security features, such as scanning every product, video monitoring and also algorithms to detect abnormal customer behavior. In addition, every transaction is accurately recorded.
Yes, the iXpos system allows customers to scan their loyalty cards at the self-service checkout, so they can take advantage of loyalty programs.
Yes, one cash register can be used in both standard mode (with a cashier) and self-service mode. Depending on the needs of the store, the cash register can be switched to self-service mode or back to traditional mode.
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Want to improve your company’s sales, analytics and data management? Our technologies help retail and ecommerce industry leaders build competitive advantage. Contact us and see how we can support your business.